If you are still having a problem after you have switched the FireWire driver to Legacy, then the problem may be with the FireWire port. You will now be able to import video via the FireWire port on your computer. So follow the same steps as for Windows 8/8.1. If you are running Windows 10, you will need to use the Windows 8/8.1 Legacy driver. Then follow the installing directions on that same support page. Just go to this page on the Microsoft Support page and download the Legacy driver. In Windows 8 and 8.1, plus Windows 10, Microsoft left out the Legacy driver. The Fix for Windows 8 and 8.1 and for Windows 10 The procedure and links to the legacy drivers are provided below for your convenience. It involves installing the legacy FireWire drivers into the Windows 10 OS. While Microsoft has officially discontinued support for Firewire (IEEE1394) with the introduction of Windows 10 OS, there is a workaround.
Unfortunately, microfilm reader manufactures have been less than responsive with a solution to update their machines with some sales teams instead recommending complete replacement with a new and expensive machine. This has begun to leave users of these old Microfilm reader/scanner machines with obsolete machines that are less than 10 years old. Microfilm reader/scanner manufacturers discontinued using Firewire back as late as 2013 going forward with USB ports instead. Note: this blog post is an adaption of the solution provided by SpotImaging.
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